Record a sales return
Issue a sales return voucher when goods come back from a customer so stock and receivables adjust correctly.
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Billing & Spending › Sales › Tax Invoice
Hitesh
TAX INVOICE
TIMSIT Solutions Pvt. Ltd. · GSTIN 24AABCA1906H1Z8
Bill To: Apple India Private Limited
#INV-0042
18 Jul 2026
Due in 15 days
DescriptionHSNGSTAmount
Consulting — Retainer998318%₹60,000
Design Services998318%₹25,000
Website Maintenance998318%₹15,000
Subtotal₹1,00,000
CGST 9% + SGST 9%₹18,000
Grand Total₹0
Paid
Invoice Activity
Invoice created
From Quotation #QT-2026-001
Emailed to client
contact@apple.com
Viewed by client
2 hours ago
Payment received
₹1,18,000 via UPI
Settled in full · 0 days overdue
Payment received
₹1,18,000 via UPI · just now
How this looks in TiBook
How to
- 1Go to Billing & Spending → Sales → Sales Return (
/voucher/sales_return). - 2Click Create and select the customer who returned goods.
- 3Link or note the original invoice number in references or notes for audit.
- 4Add returned line items with quantity and rate (usually matching the original sale).
- 5Confirm tax reverses the same way as the sale — CGST+SGST or IGST per place of supply.
- 6Save the sales return. Stock increases for tracked items.
- 7Settle with a credit note or payment adjustment if your process requires a separate document.
Return vs credit note
Sales return documents physical goods coming back. Credit note is the common GST document to reduce what the customer owes. Many shops issue both — return for stock, credit note for accounts. Follow what your CA recommends.
Use the same HSN and tax rates as the original invoice to avoid mismatches in GSTR exports you file outside TiBook.
Related articles
- Issue a credit noteCreate a credit note against a customer invoice for returns, rate corrections, or post-sale discounts under GST.
- Create a GST sales invoiceOpen Sales Invoice, pick the customer, add taxed line items, and save a GST-compliant bill from Billing & Spending → Sales.
- Add a product or serviceOpen the item stepper from Items, choose product or service, set prices, tax, units, and stock so you can bill on the first invoice.
Need more help?
Email, call, or WhatsApp the TiBook team. We can walk through invoicing, stock, POS, or your GST setup.
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