Issue a credit note
Create a credit note against a customer invoice for returns, rate corrections, or post-sale discounts under GST.
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Billing & Spending › Sales › Tax Invoice
Hitesh
TAX INVOICE
TIMSIT Solutions Pvt. Ltd. · GSTIN 24AABCA1906H1Z8
Bill To: Apple India Private Limited
#INV-0042
18 Jul 2026
Due in 15 days
DescriptionHSNGSTAmount
Consulting — Retainer998318%₹60,000
Design Services998318%₹25,000
Website Maintenance998318%₹15,000
Subtotal₹1,00,000
CGST 9% + SGST 9%₹18,000
Grand Total₹0
Paid
Invoice Activity
Invoice created
From Quotation #QT-2026-001
Emailed to client
contact@apple.com
Viewed by client
2 hours ago
Payment received
₹1,18,000 via UPI
Settled in full · 0 days overdue
Payment received
₹1,18,000 via UPI · just now
How this looks in TiBook
How to
- 1Open Billing & Spending → Sales → Credit Note (
/voucher/credit_note). - 2Click Create and choose the customer.
- 3Enter the original invoice number when the form provides a reference field.
- 4Add lines for the credited quantity or amount. Taxes should mirror the original supply.
- 5Explain the reason in notes (return, short supply, agreed discount).
- 6Save and send PDF to the customer. Their outstanding balance reduces accordingly.
When to use
Use a credit note after you already issued a tax invoice and need to reduce value without deleting the original bill. Common in distribution returns and B2B rate disputes.
Prefix
Credit notes have a dedicated numbering series — set CN- (or similar) under Manage Prefixes in company settings.
Keep credit note values within the original invoice taxable value unless your CA advises otherwise for your sector.
Related articles
- Record a sales returnIssue a sales return voucher when goods come back from a customer so stock and receivables adjust correctly.
- Create a GST sales invoiceOpen Sales Invoice, pick the customer, add taxed line items, and save a GST-compliant bill from Billing & Spending → Sales.
- Document number prefixesSet INV-, QT-, PO-, and other prefixes per document type so sales, quotes, and purchase series stay separate and audit-friendly.
Need more help?
Email, call, or WhatsApp the TiBook team. We can walk through invoicing, stock, POS, or your GST setup.
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